Welcome to Kinsley by K! These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms & Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our website.
By accessing or using the Kinsley by K website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not access the website or use any of its services.
Please review our Privacy Policy, which outlines how we collect, use, and safeguard your personal information when you use our website. By using our website, you consent to the collection and use of this information as described in our Privacy Policy.
Our Shipping and Delivery policies are outlined on our website. By placing an order with Kinsley by K, you agree to adhere to these policies regarding shipping times, costs, and delivery methods.
All content on the Kinsley by K website, including text, graphics, logos, images, audio clips, and software, is the property of Kinsley by K and is protected by copyright laws. You may not reproduce, distribute, modify, transmit, or use any content from our website without prior written permission from Kinsley by K.
By using our website, you consent to receive electronic communications from us, including emails, newsletters, and promotional offers. You agree that all communications provided to you electronically satisfy any legal requirement that such communications be in writing.
These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.
Visitors may post comments, reviews, and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, liable to violate the rights of any third party, or otherwise objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may post comments, reviews, and submit other content, as long as it is not illegal, abusive, defamatory, or infringes on the intellectual property rights of others. Kinsley by K reserves the right to remove or edit any content submitted by users.
Kinsley by K grants you a limited, revocable, non-exclusive license to access and make personal use of this website. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent from Kinsley by K.
If you have any questions about these Terms & Conditions, please contact us at:
Kinsley by K
Email: [email protected]
Phone: 010-2808559
At Kinsley by K, we strive to provide exceptional skincare products and customer service. We understand that occasionally issues may arise with your purchase. Please review our refund policy carefully to ensure a smooth process.
We only accept refunds or returns for items that are defective or wrongly sent. Change of mind or dissatisfaction with the product does not qualify for a refund.
To request a refund, please contact our customer service team within 7 days of receiving your order. You can reach us via email at [email protected] with your order number and details of the issue.
Once your refund request is approved, you will be provided with instructions for returning the item.
The cost of shipping and handling for returning the product must be borne by the customer. We are not responsible for these expenses. We recommend using a trackable shipping service or purchasing shipping insurance. Kinsley by K is not liable for any loss or damage that occurs during the return shipment.
Once we receive your returned item, our team will inspect it to verify its condition.
If the return is approved, we will initiate a refund to your original method of payment within 3-5 business days.
Refunds will not be issued for products that have been used, damaged due to misuse, or are not in their original packaging.
If you have any questions about our refund policy or need assistance with a refund request, please don’t hesitate to contact our customer service team at [email protected].
Please note that our refund policy is subject to change without prior notice. We reserve the right to refuse any refund request that does not meet the criteria outlined above.
Thank you for choosing Kinsley by K. We appreciate your trust in our products and services.
Thank you for choosing Kinsley by K for your skincare needs. We strive to provide you with excellent service and timely delivery of your orders. Please review our shipping policy below for important information regarding the shipment of your orders:
Orders placed through the Kinsley by K website typically take 1-2 business days to process. During peak periods or promotions, processing times may be slightly longer. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping times vary depending on the shipping method selected and the destination within Malaysia:
West Malaysia (Peninsular Malaysia): Estimated delivery within 1-3 business days.
East Malaysia: Estimated delivery within 3-7 business days.
Please note that shipping times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or customs clearance processes.
If you need to change your order address or delivery details after placing an order, please contact our customer service team as soon as possible at [email protected]. We will do our best to accommodate your request; however, we cannot guarantee changes to orders that have already been processed or shipped.
While we generally do not offer international shipping, customers may contact us to inquire about delivery to their country of choice. We will do our best to accommodate requests for international shipping on a case-by-case basis. Please note that additional shipping charges and delivery times may apply for international orders.
If you have any questions or concerns regarding our shipping policy or the status of your order, please don’t hesitate to contact our customer service team at [email protected].
This Privacy Policy describes how Kinsley by K (“we,” “our,” or “us”) collects, uses, and protects the personal information of our customers and website visitors. By accessing or using the Kinsley By K website, you consent to the collection and use of your personal information as described in this Privacy Policy.
We may collect the following types of personal information from users:
We collect personal information through various methods, including:
We collect personal information for the following purposes:
We may use personal information to:
We may share personal information with third parties, including:
We implement security measures to protect the confidentiality and integrity of personal information, including encryption, access controls, and data breach response procedures.
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We periodically review and securely dispose of outdated or unnecessary data.
Users have the right to access, correct, or delete their personal information. Users can update their account information or contact us to exercise these rights.
We use cookies and similar technologies to enhance website functionality and personalize user experiences. Users can manage cookie preferences through their web browser settings.
The Kinsley By K website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties.
We may update this Privacy Policy from time to time to reflect changes in our data practices. We will notify users of any material changes to the Privacy Policy by posting a notice on our website or sending a direct communication.
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at [email protected].
